04 · Process logic
Rules-Based Workflow Automation
Automation of repeat actions, status changes, notifications and document preparation.
Representative visualService objective
Workflow automation
Automation begins with a precise condition, not a tool: what should happen when a defined event occurs? We convert a repeated manual sequence into testable system logic.
What is included
A defined body of work.
- Documentation of the current sequence
- Event, condition and exception model
- Automated status transitions
- Email or in-system notifications
- Document generation from defined data
- Assignment of owners and due dates
- Error and incomplete-action logging
- Testing of standard and exception scenarios
Best suited to
Where this route fits.
- Application and approval processes
- Repeat document preparation
- Teams with extensive manual status updates
Delivery sequence
Four control points.
Sequence
The current process and friction points are recorded.
Rules
Events, conditions and exceptions are defined.
Automation
The logic is implemented in a controlled environment.
Review
Outcomes are compared with the manual process standard.
Important scope note
Other delivery routes
Connected delivery routes.
A project may combine several routes; final boundaries are consolidated into one proposal.
Concept to launch
Product structure, prototype and a functional first release within one visible delivery route.
From €2,000
Representative visualOperations systems
A working environment for tasks, statuses, client information and day-to-day operational coordination.
From €1,800
Representative visualCustomer portals
A secure place for customer requests, documents, statuses and repeat actions.
From €1,600
Representative visualStarting point
Boundaries come first.
Describe the current situation, intended users and required outcome. The initial response will establish whether the concept fits the indicative €1,000–€2,000 working range.