Legal information
Service Terms
These terms describe the main principles for ordering and delivering software-development services from Noventra Technologies SIA. A specific proposal, scope or contract takes priority where it expressly states otherwise.
Updated: 21 August 2026
1. Service provider
The service provider is Noventra Technologies SIA, registration number 40203772601, registered in Latvia on 21 August 2026. Contact: noventratechnologies@inbox.eu, +371 26 772 612. Principal activity: NACE 62.10 — computer programming.
2. Proposal and scope
Before work begins, the parties agree the project goal, features, deliverables, schedule, price, assumptions and exclusions in writing. Website prices are indicative starting prices, not binding offers.
A booking becomes binding when the essential terms are confirmed or a contract is signed. Larger projects may be divided into paid stages.
3. Client information and cooperation
The client provides accurate requirements, decisions, content, test data and lawful access in time. The client is responsible for the right to use submitted content, trademarks, data and materials. Delayed information or approvals may change the schedule.
4. Development, demonstrations and acceptance
Work is delivered in agreed stages. Where demonstrations or a test environment are provided, the client supplies specific feedback within the stated period. Acceptance criteria apply to agreed functionality, not later requests.
Minor defects that do not prevent essential use do not necessarily delay acceptance; their resolution is recorded in the project list.
5. Changes and additional work
If the client changes scope, requirements or timing, Noventra Technologies SIA assesses the effect on price, schedule and technical solution. Material additional work begins after written approval.
6. Third-party components
A project may use open-source libraries, cloud services, APIs, platforms or other third-party components. Their licences, terms, limits and prices apply. Noventra Technologies SIA does not control their availability or future changes.
7. Intellectual property and source code
Ownership, licensing, source-code handover and reuse rights are stated in the proposal or contract. Unless agreed otherwise, third-party components and pre-existing general development tools do not become the client’s exclusive property. Handover may be conditional on full payment.
8. Deployment, domains and access
Domains, hosting, cloud resources, email, payment systems and other external services are not automatically included. Where practical, business-critical accounts are registered to the client or another agreed person. The client stores credentials securely and manages its accounts after handover.
9. Price, invoices and payment
Price, currency, deposit, stages and due dates are stated in the proposal or invoice. Work may be suspended when an amount is overdue. Third-party licences, hosting, domains, payment fees and other external costs are separate unless expressly included.
10. Confidentiality and security
Each party reasonably protects non-public business, technical and access information received for the project. Real passwords and unnecessary sensitive data must not be sent through the general enquiry form. Security, backups, response times and special compliance requirements must be stated in scope.
11. Quality and defect concerns
Absolute absence of software defects or uninterrupted third-party services cannot be guaranteed. Noventra Technologies SIA performs the agreed testing and assesses justified reports of non-conformity with acceptance criteria within a reasonable period. New features, external-system changes and misuse are not defect fixes.
12. Suspension and termination
Cancellation, rescheduling and termination terms are stated in the proposal or contract. On termination, the client pays for completed work, approved expenses and unavoidable third-party commitments to the extent permitted by law. Statutory consumer withdrawal rights are not restricted.
13. Liability
Each party is responsible for direct loss caused by its culpable conduct to the extent required by applicable law. Noventra Technologies SIA is not responsible for incorrect client data, unauthorised third-party actions, client changes, external-platform outages or circumstances outside reasonable control. Nothing excludes liability or consumer rights that cannot lawfully be excluded.
14. Consumers and withdrawal
An individual acting outside a trade or profession may have consumer rights under Latvian law. Information for certain distance contracts is available under Withdrawal Rights.
15. Governing law and contact
These terms are governed by the laws of the Republic of Latvia. The parties first seek to resolve disputes directly. Consumers retain mandatory rights and jurisdiction granted by applicable law. Questions may be sent to noventratechnologies@inbox.eu.